Case Study: Transforming Patient Flow and Appointment Management for a Diabetic Center in Hyderabad
Executive Summary:Managing appointments manually was time-consuming and error-prone for a Hyderabad-based Diabetic Center with two branches. By implementing DocPulse’s IVR appointment booking system, the clinic successfully digitized its appointment scheduling, improved patient satisfaction, and increased daily patient intake from 70-80 to over 120 patients. Client Background The Diabetic Center, located in Hyderabad, operates two branches […]